General

Announcements

• ★ IDACT 3.0-4
• ★ IDACT 2.1-24
• ★ March 2020 - COVID-19 (Coronavirus) Update
• IDACT 3.0-3
• IDACT 2.1-23
• IDACT 2.1-22

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FAQ

• How to open a new INSIGHT Support case
• How to create an Infolock/INSIGHT Support account

INSIGHT DLP Support Documents

Getting Started

• INSIGHT Appliance Quick Start Guide

Appliance and IDACT software

How-to

• Check RAID Array (with Video)

FAQ

• INSIGHT Tech Specs Data Sheet
• Current INSIGHT Appliance Front and Rear Panel NIC Layout

Symantec DLP Software

FAQ

• Apply SDLP Hotfix 15.0.0102 Server(AgentEventFlood)
• Collect full Support Logs using SymDiag Tool and Enforce
• Configure AD intergration for SDLP 15.x and greater
• Creating a CSR for Prevent Email in DLP
• Derby Database Creation Error causing "Starting" state issue
• Disable Supported Browser Check

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