=== Applies To ===
- Linux OS
- DLP Enforce
=== Problem Summary ===
DLP Email Prevent server seems to be causing Exchange email queue to rise, then after some time the emails are processed.
=== Solution ===
Email Prevent configuration changes required when emails are being queued in Exchange:
- Increase Java Heap
# Initial Java Heap Size (in MB)
wrapper.java.initmemory = 128 to wrapper.java.initmemory = 512
wrapper.java.maxmemory = 512 to wrapper.java.maxmemory = 1024
- Increase both Prevent Emails: Maximum number of connections
Maximum number of connections = 12
Maximum number of connections = 24
- Review Exchange configurations
Configure a maximum file size attachment policy on Exchange to stop large files from being emailed. Lower than 30 MB per message is preferred.
- Verify exchange connector to DLP Prevent Email is correct and enabled.
- Verify queue is processing in a timely manner after increase of Prevent Email: Maximum number of connections to 24.