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General

Announcements

  • ★ IDACT 3.0-13
  • ★ INSIGHT Support Advisory: CVE-2022-3358 OpenSSL Vulnerability Statement
  • ★ INSIGHT Support Advisory: Symantec DLP 15.7 EOS on December 2022
  • ★ IDACT 2.1-28
  • ★ IDACT 2.x EOL Notification
  • IDACT 3.0-12
See all 58 articles

FAQ

  • ★ How to Create and Utilize an Infolock INSIGHT Support Account
  • Infolock Support Process Map
  • How to open a new INSIGHT Support case
  • How to create an Infolock/INSIGHT Support account

INSIGHT DLP Support Documents

Getting Started

  • INSIGHT Appliance Quick Start and Upgrade and Migration Policy

Appliance and IDACT software

How-to

  • yum and wget error - Issued certificate has expired
  • Check RAID Array (with Video)

FAQ

  • Material Safety Data Sheets (MSDS)
  • INSIGHT Tech Specs Data Sheet
  • Current INSIGHT Appliance Front and Rear Panel NIC Layout

Symantec DLP Software

FAQ

  • Derby Database Creation Error causing "Starting" state issue
  • Upload Files to Broadcom Support Portal
  • Collect full Support Logs using SymDiag Tool and Enforce
  • Configure AD integration for SDLP 15.x and greater
  • Located and access SDLP logs
  • How to adjust the SDLP Enforce UI timeout settings
See all 18 articles