EOL of Oracle 11g

UPDATE As of Nov 8th, 2018:

NOTE: Previous versions of this article indicated that Symantec was ending support for 11g on 25 September 2018, which coincided with Oracle ending support for 11g. Oracle changed the Extended Support for 11g to December 2020; Symantec support is extended to December 2020 as well.

https://support.symantec.com/en_US/article.TECH247450.html

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Previous Note Before Nov 8th, 2018:

Infolock would like to inform its INSIGHT DLP Appliance customers that Symantec will be ending support for Oracle 11g Standard Edition and Oracle 11g Standard Edition One as of September 25, 2018. This decision mirrors Oracle’s decision to replace Oracle 11g Standard Edition and Oracle 11g Standard Edition One with Oracle Database 12c Standard Edition Two.

Symantec recommends that customers upgrade to Oracle 12c Standard Edition Two before the End-of-Support date in order to continue to receive bug fixes and security patches. Further, a condition of the INSIGHT Appliance Agreement is that customers maintain current support for their Symantec DLP and Oracle database software.

As such, INSIGHT Appliance customers utilizing Oracle 11g Standard Edition or Oracle 11g Standard Edition One should plan to upgrade to Oracle 12c Standard Edition Two before the End-of-Support date. Infolock will provide an automated script to perform the upgrade.

[Note: Oracle 12c is not supported for any Symantec DLP version previous to v14.6, so customers must also plan to upgrade to at least v14.6 before upgrading their Oracle database software.]

Symantec has provided special upgrade SKUs to allow customers with current licenses for Oracle 11g Standard Edition and Oracle 11g Standard Edition One to upgrade to Oracle 12c Standard Edition Two. Please contact your Symantec reseller or Infolock Sales (sales@infolock.com) for a price quote.

[Note: the upgrade SKUs are only available through the End-of-Support date. After September 25, 2018, customers will be required to purchase a brand new license of Oracle 12c Standard Edition Two to receive support for their Oracle database software.]

 

Related articles:

Infolock Support Article: https://support.insightdlp.com/hc/en-us/articles/360005686454

Symantec Support Article: https://support.symantec.com/en_US/article.TECH247450.html

 

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Current Product

Replacement Product

Symantec Oracle Standard Edition for Data Loss Prevention

Symantec Oracle Standard Edition 2 for Data Loss Prevention

Symantec Oracle Standard Edition One for Data Loss Prevention

Symantec Oracle Standard Edition 2 for Data Loss Prevention

 

Product

Version

End of Life Date

End of Standard Support Date

End of Extended Support / End of Support Life Date

Symantec Oracle Standard Edition for Data Loss Prevention

11.2

7-May-2018

25-Sep-2018

Dec-2020

Symantec Oracle Standard Edition One for Data Loss Prevention

11.2

7-May-2018

25-Sep-2018

Dec-2020

Symantec Oracle Standard Edition Two for Data Loss Prevention

12.2

 

Mar-2022

Mar-2025

 

 

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