INSIGHT Support Advisory: Symantec DLP 15.7 EOS on December 2022

March 30, 2023

RE: Symantec DLP 15.7 EOS on December 2022


Dear INSIGHT Appliance Customer, 

As you may be aware, Broadcom has ended support/service (EOS) for Symantec Data Loss Prevention (SDLP) version 15.7 software as of December 30th, 2022. EOS refers to the discontinuation of a specific product version of release, hereinafter referred to as "version". 

EOS for a product version occurs when no future development, engineering, or support will be provided. A more current version of the product itself will continue to be supported and customers are encouraged to upgrade to the latest version available in order to receive improvements and fixes. 

More details can be found in the following articles:

Additional Details from Broadcom's SDLP Team

Broadcom always supports at least two (2) versions of software. General Availability (GA) and GA -1 versions. Support for GA-2 typically ends six (6) months after the current GA release. Currently, GA is for v16.0 and GA-1 is for v15.8. In the example below, GA-2 is relevant for v15.7, which is EOS. 

Version Release EOS Status
v16.0 GA Supported
v15.8 GA-1 EOS 6 months after next GA release
v15.7 GA-2 EOS 6 months after current GA release


Affected INSIGHT Appliance Customers

Customers who meet the criteria below will be affected by this EOS. We have provided a solution for each criterion in order to assist with affected customer environments. 

  • IDACT v3.x
  • IDACT v2.x
    • Affected: Customers on SDLP 15.7.x and older
    • Solution: IDACT v2.x customers must upgrade/migrate(Hardware side-by-side) to IDACT v3.x hardware, which supports SDLP 15.8.x. Please contact your Infolock Sales Representative for more details.

The Infolock INSIGHT Support Team is aware of this change and can provide assistance upgrade assistance to customers in accordance with the terms of their current INSIGHT Support Agreement.

If you have any questions or concerns, please contact the Infolock INSIGHT Support Team.


Thank you,



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.