IDACT 3.0-10

Version Update 3.0-10

Infolock is pleased to announce the immediate release of version 3.0 of the INSIGHT DLP Appliance Configuration Tool (IDACT).

IDACT 3.0 provides:

  • New feature enhancements and bug fixes
  • Support for Symantec DLP v15.8.003/15.8.03 (MP3)
  • Stability improvements
  • An update for the IDACT OS on the INSIGHT Appliance, Enforce, and all running Linux detection servers

Important Notes

  1. The INSIGHT Web UI services must be enabled and running before this IDACT update.
  2. Verify that all servers (Appliances and SDLP VMs) have internet access to repool7.insightdlp.com over ports 80 (default) or 443. If you plan to use port 443 for IDACT updates, please review Update Repo from port 80(HTTP) to 443(HTTPS)
  3. If using a proxy, please verify the below files on each host and VM are configured correctly:
    • /etc/yum.conf
    • /etc/wgetrc
  4. We recommend you verify that a backup for all modified or customized scripts prior to completing the IDACT update.
  5. We recommend that you review all modified and/or customized scripts to verify that your previous changes are still applied after the IDACT update – if not, you will need to reapply the changes.
  6. After every IDACT update, we recommend that the Appliance and SDLP VMs are restarted/rebooted.

Note: Moving forward, starting with the next IDACT update 3.0-10, you will only be able to reach our INSIGHT repositories via port 443(HTTPS).

Release Scope

This release will only update the underlying OS and IDACT software - it will not upgrade your DLP release. If you require a DLP release upgrade on your INSIGHT Appliance, please find the latest Upgrade Guide version within the support portal at  INSIGHT 15.8.003 Upgrade Guide.

Before Upgrading Symantec DLP or IDACT Firmware

The INSIGHT Support Team strongly recommends you complete the following before upgrading your Symantec DLP or IDACT Firmware:

  • Check the INSIGHT DLP Appliance Support Matrix before attempting to upgrade the Symantec DLP software and/or the INSIGHT DLP Appliance IDACT firmware. This will determine if your Appliance model will support your desired upgrade version.
  • Make note and/or take screenshots of important settings as IDACT updates may revert or change some custom settings, such as backup time and/or customized backup scripts.

Note: Failure to abide by the supportability matrix may put your INSIGHT DLP Appliance into an unsupported configuration, resulting in incompatibility-related issues or failures.

To Update the IDACT Version

Via SSH:
You will be able to see the output of running updates and related errors when using SSH to conduct updates.

  1. Log into each Infolock INSIGHT DLP Appliance via SSH as Appuser
  2. Issue the following command: update
  3. Issue the following command again: update

Note: For this current version please run update twice

Via Appliance WebUI:

You will not be able to see the output(s) of running the update when using Appliance WebUI to conduct updates.

  1. Log into each Infolock INSIGHT DLP Appliance WebUI as Appuser.
  2. Navigate to the "Device List" page
  3. Select: Update OS
    *Please allow up to 30 minutes for this first update to complete before executing it again.
  4. Select: Update OS

Note: For this current version please run Update OS twice

If there are any errors or warnings, please re-run update

The INSIGHT Support Team strongly recommends you do the following if any issues arise while upgrading your Symantec DLP or IDACT Firmware when running WebUI:

  • Run KernelFix.sh to fix any kernel issues on all Appliances and VMs (Enforce and Detection servers).
  • Reboot the Appliance host if the Appliance WebUI does not start after the update.

After Updating

The following are recommendations on how to maintain the health/efficacy of your Symantec DLP or IDACT Appliance after updating.

  1. Run the fixes outlined below for any kernel issues on all Appliances and VMs (Enforce and Detection servers).
    • As a protect user on the appliance, run sudo/opt/appliance/ishOR
    • As an appuser on the VMs (Enforce and Detection servers) , run sudo/opt/appliance/ish
  2. Always restart/reboot your Appliance after every IDACT update. Reboot the Appliance host and all running SDLP servers via Appliance WebUI or SSH.
    • As an appuser, navigate to the Device List via Appliance WebUI and select restart

      OR

    •  As an appuser via SSH to the Appliance, restart the Appliance

    • As an appuser via SSH to Enforce and Detection server VMs, run sudo shutdown -r now

  3. If the Appliance WebUI does not start after the update, reboot the Appliance host or log into it via SSH and take one of the following actions.
    • As an appuser, run server_restart

      OR

    • As a protect user, run sudo service appliance-web restart

Obtaining Support

If you require technical assistance with any issues, have questions, or require further information, please contact the Infolock's INSIGHT Support Team at  support@infolock.com or via https://support.insightdlp.com.

 

Regards,
Infolock Support Team
support@infolock.com

=====================================================================

 

IDACT 3.0-10 Change Log

The table below outlines changes made in IDACT 3.0-10

Appliance
Update Type Update Description Reference Link
Minor Update Minor Updates  
Minor Update Added Disk Status to Appliance WebUI, to allow customers to view current Appliance hard drive disk status info. https://support.insightdlp.com/hc/en-us/articles/7223717732371
Enforce
Update Type Update Description Reference Link
Minor Update Minor Updates  
Minor Update Updated to Oracle19c_Patch_PSU.sh for April 2022 PSU. https://support.insightdlp.com/hc/en-us/articles/360021855113
Minor Update Added support for SDLP 15.8.003/15.8.03 https://insightdlp.zendesk.com/hc/en-us/articles/4847015940499
Detection
Update Type Update Description Reference Link
Minor Update Minor Updates  
Minor Update Added support for SDLP 15.8.003/15.8.03 (MP3).DetectionSDLP1583UpgradeScript.sh. https://insightdlp.zendesk.com/hc/en-us/articles/4847015940499

 

 

 

 

 

 

 

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